INCIDENT NOTIFICATION PLATFORM

Incident & Claims Management.
Report. Track. Resolve.
Every Line. One Place.

Introduction

Watch Video
8
Insurance Lines Covered
< 3 min
Average FNOL Submission
100%
Audit Trail Coverage
Real-Time
Broker & Insurer Notifications

WHAT MAKES Incident1st DIFFERENT

Not Just Reporting — A Complete Incident Intelligence Platform

Multi-Line Coverage

One platform for EL, PL, PI, D&O, Cyber, Product Liability, Property, and Motor Fleet — no switching between systems or duplicate data entry.

Instant FNOL

Structured first notification of loss forms tailored per insurance line, capturing the right data at point of incident — before evidence is lost.

Broker Connectivity

Notifications route directly to your broker or insurer in real time — removing delays and ensuring claims are lodged correctly from day one.

Full Audit Trail

Every action, update, document, and communication is logged with timestamps — providing defensible records for claims, litigation, and regulatory review.

Claims Lifecycle Tracking

Track incidents from first report through investigation, reserve setting, negotiation, and settlement — with status visible to all authorised parties.

Risk Trend Analytics

Identify recurring incident types, departments, and locations driving claims frequency — so you can reduce exposure before renewal.

COMPREHENSIVE COVERAGE ACROSS ALL MAJOR LIABILITY LINES

Structured Incident Capture for Every Policy Type

Liability Lines

CORE COVERAGE

  • Employers' Liability (EL)
  • Public Liability (PL)
  • Professional Indemnity (PI)
  • Product Liability
  • Directors & Officers (D&O)
  • Management Liability
  • + additional lines

Specialist Lines

EMERGING RISKS

  • Cyber & Data Breach
  • Technology E&O
  • Environmental Liability
  • Motor Fleet
  • Property Damage
  • Contractors All Risks
  • + more supported

Per-Incident Fields

CAPTURED AT FNOL

  • Date, Time & Location
  • Injured / Affected Parties
  • Witness Details
  • Circumstance Narrative
  • Photographic Evidence
  • Policy & Coverage Reference

Get Started Free

Set up your first insurance line and log a test incident in minutes. No credit card required. See how structured FNOL reporting reduces claims leakage and speeds up resolution.

From workplace injuries to professional negligence claims, Incident1st captures the right information at the right time — keeping your broker informed, your audit trail clean, and your renewals defensible.

Request a Demo

See Incident1st configured for your specific insurance programme — EL, PL, PI, and beyond. We'll walk through incident workflows, broker notifications, and claims reporting tailored to your organisation's risk profile.

AI-ASSISTED PLATFORM

What the AI Actually Does

Classifies Incidents

Automatically identifies the relevant insurance line and policy trigger from incident descriptions — reducing manual triage and mis-routing to the wrong insurer.

Flags Claim Risk

Analyses incident details against known claims patterns to surface early indicators of severity, litigation risk, or aggregation exposure — before costs escalate.

Suggests Next Steps

Guides users through post-incident actions — evidence preservation, regulatory notifications, medical referrals, and insurer escalation — matched to incident type.

RISK MANAGERS

Own Your Incident Data Across Every Line of Cover

Manual spreadsheets and email chains are not an incident management strategy.

With Incident1st you can:

  • Centralise EL, PL, PI, D&O and Cyber incidents in one system
  • Monitor open claims and reserve movements in real time
  • Produce board-ready risk reporting on demand
  • Demonstrate control to insurers at renewal

WHY Incident1st EXISTS

Poor Incident Reporting Costs Businesses More Than the Incident Itself

Most organisations lose money not because they lack insurance — but because they fail to manage incidents properly after they occur. The common causes:

Incident1st turns reactive claims handling into a structured, defensible, real-time notification process — across every line of your insurance programme.

Report It Right. From the First Moment.

Good claims outcomes start with good incident data.
Incident1st gives you both.

For Businesses

For Risk Managers

For Brokers

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It is structured, defensible, and real‑time.